Support Policy

Support Policy: At ShopiSAM, we are committed to providing exceptional customer support to ensure your satisfaction with our products and services. Our dedicated support team is available to assist you during the following hours:

Support Hours: Monday to Friday, from 9:30 AM to 6:00 PM (local time).

During these hours, our knowledgeable and friendly support representatives are ready to address your inquiries, assist with product information, guide you through the purchasing process, and offer solutions to any issues you may encounter. We aim to respond to your queries promptly and provide the assistance you need to make your shopping experience with us seamless and enjoyable.

Should you require support outside of our regular business hours, you can also reach out to us via email at [email protected], and we will respond to your inquiry as soon as possible on the next business day.

Your satisfaction is our top priority, and we are here to ensure that you have a positive experience with ShopiSAM. Feel free to contact us during our support hours for any assistance you may require. Thank you for choosing us as your trusted wooden toys and decoratives product provider.